Person Smiling While Helping a Person on a Help Line

Our Products & Services

Your gateway to support that helps you stay independent, safe, & connected in your own home

 

At Carelink NEL, we offer a wide range of products and services to support you or your loved ones in your/their own home. These products, such as fall detectors, pill dispensers and epilepsy monitors, help to keep us independent and give our family and friends knowledge that someone is there if needed.

 

Our installation and/or delivery options are second to none, and with flexible packages for support services, we’re always at the end of the phone.

 

Scroll down to explore how we can help you – whether you or someone you care for is looking for extra reassurance, safety devices, or regular check-ins, Carelink NEL has options tailored to varying needs.

  • Installation

    by our qualified technicians

  • Flexible Support

    packages including regular check-ins and maintenance

Our Products & Services

 

  • For £70 we can visit the individual’s home and fit the unit. We explain and show the customer how to use the equipment.
  • For £50 it can be collected and fitted by the customer or their family/carers. We can be available by phone to help.
  • For £50 we can drop it off at the individual’s property.
  • Equipment & Service Options – After installation, we offer continued support and a range of additional safety devices, such as fall detectors and smoke alarms.

 

In the unlikely event of any issues with the equipment we will update or replace them – if the equipment is lost there is a charge.

 

If you would like more information about our products or services, please contact us. We are happy to discuss installation options, pricing, and ongoing support. Our team is here to help you choose the right solution.

  • Flood Risk Detector

    A flood sensor that detects overflowing water and sounds an alarm, helping prevent accidental flooding and damage in the home.

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  • Epilepsy Detector front view

    An epilepsy sensor that monitors for seizure activity and automatically alerts the control centre, ensuring timely support when it’s needed most.

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  • Side View Image Of Impact Detector

    An automatic impact detector that alerts our monitoring centre after a fall, ensuring help can be arranged even if the user is unable to press their pendant.

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  • Front Image of A Key Safe

    A secure, police-approved keysafe that allows trusted carers and emergency services safe access to the home when needed.

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  • person clicking a pendent

    A simple, reliable pendant worn on the wrist or around the neck, providing instant access to support at the push of a button.

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  • Smoke Detector front vie w

    A monitored smoke detector that provides instant fire alerts to a 24/7 monitoring centre, ensuring fast response and peace of mind in an emergency.

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  • Front View Of GPS Pendant

    A discreet GPS pendant worn as a necklace or keyring, providing one-touch access to support, accurate GPS tracking, and optional safe-zone alerts for peace of mind at home and on the go.

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  • Wander Alert Unit Front View

    A Wander Alert (door contact) system that sends an instant alert when doors are opened, helping protect individuals with memory issues while providing peace of mind for families.

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  • Pill Dispenser

    A smart pill dispenser that provides timed medication reminders and alerts the monitoring centre if doses are missed, helping ensure medication is taken safely and on time.

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  • A Career taking care of an elderly lady

    The Memory Package offers intelligent, unobtrusive monitoring designed to protect individuals living with memory loss or cognitive challenges, while preserving dignity and independence.

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  • front view of an English living room

    The Environmental Package delivers continuous home safety monitoring, helping prevent accidents and respond quickly to environmental hazards before they become serious.

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  • a young women is communicating with an elderly lady

    The Wellbeing Package provides regular reassurance calls that support safety, connection, and peace of mind for individuals living independently.

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Packages for your Peace of Mind

 

We can offer packages of support including:

 

  • Additional equipment is available for purchase – smoke detectors/falls detectors, wanderer alerts, ask about our packages.

Our support packages are designed to provide reassurance for both clients and families. Please get in touch to discuss regular check-in calls or additional safety equipment.