Very supportive in ensuring there equipment is right for your family member who needs it.
C. Carson 
Supporting Vulnerable people
throughout North East Lincolnshire
Helping vulnerable people in North East Lincolnshire to remain independent and stay in their homes
NEL (North East Lincolnshire) Carelink support vulnerable people using telecare to help them stay at home. We provide a range of telecare equipment, with our highly trained staff on hand to explain, demonstrate, and professionally install each solution. We have a monitoring centre – we are here 24/7, 365 days a year – if they need help or reassurance, just call. We are just a button away from being able to provide individuals and their carers with peace of mind.
Our charity has been serving the community for over 30 years. We focus on supporting people within North East Lincolnshire to remain independent and stay in their homes.
If you or someone you care for could benefit from Carelink’s telecare services, our friendly team is here to help. Contact us today to discuss your needs, ask questions, or schedule a demonstration.
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24 Hours Support
at the touch of a button
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Feel Secure
and retain your independence
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Always Available
24/7/365
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It is really reassuring to know my Dad can call for assistance anywhere in the house if he needs to.
Mrs K. Ashby
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A fantastic service - 24/7 reassurance for both family and loved one.
V. Fisher
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Lottery Funding
Written by: Care Link · 25 November 2025
Thanks to a £49,000 Lottery COVID-response grant, Carelink has upgraded its digital infrastructure — enabling quicker call response, secure home-working and refreshed PCs with advanced broadband for better customer support. read more >>>
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Later Life Partnership NEL
Written by: Care Link · 25 November 2025
Carelink, Age UK and Friendship at Home have formed the Later Life Partnership to reach more older people in North East Lincolnshire—offering meal deliveries, tablet support, benefit checks and advice days. read more >>>
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Thank You NELC
Written by: Care Link · 25 November 2025
Thanks to generous funding from North East Lincolnshire Council and the Lincolnshire Community Foundation, Carelink delivered telecare units and weekly wellbeing calls to shielding and isolated residents—offering connection, safety and peace of mind in challenging times. read more >>>
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Checking how you are – our wellbeing calls
Written by: Care Link · 25 November 2025
Carelink’s wellbeing calls offer regular, friendly check-ins for people recovering from illness, experiencing loneliness, or living with memory issues. For just £1.00 per call, these scheduled conversations provide reassurance, early support, and peace of mind for both individuals and their families. read more >>>