Getting in touch

Contact our team to talk about how we can help you or keep us up to date about your or your families situation.

Our telephone number is 01472 312312

The best time to speak with us about any new referrals is Monday to Friday 9am to 5pm.

We are available at other times but our priority is managing calls from our customers on our monitoring system.

You can also email us by e-mailing - [email protected]

Latest

Hospital Discharge

The Hospital Discharge pilot gives a vulnerable person or family member peace of mind that they or a loved one can access help at the touch of a button 24/7
Consider a Keysafe!

We would recommend people having a keysafe fitted when they have telecare as it allows us to let emergency services access the home without the need to break down the door. We are able to arrange fitting for the keysafe with our partners the voluntary organisation Empower who fit on our behalf. We only use keysafe’s recommended by the Police and that are robust.
Checking how you are - our wellbeing calls

Do you know that as well as providing our units for contacting us due to falls, illness, worry, we can also keep in touch with people, ringing them on a regular basis. We can provide peace of mind and a listening ear on a daily / weekly basis during periods of crisis or worry.
Thank You NELC

Thank you NELC for supporting Carelink with 2 grants in 2021. This helped local people who have been affected by Covid 19 and the lockdowns to receive telecare equipment and telephone support.

Our products and services

NEL Carelink provides a range of equipment which we monitor including – the basic pendant, smoke detectors, C02 detectors, flood sensors, pill dispenser, impact / falls sensor, epilepsy sensor, keysafe. We can install these for you.
What we do

NEL Carelink provide an installation service, tailored to your needs, a pendant and range of equipment which can support you to remain independent in your home as well as befriending/welfare calls.
Our Benefits

NEL Carelink is a telecare provider and monitoring centre who provide peace of mind knowing we are good value, have highlight qualified staff, answer calls promptly. We care about the people we support and are trusted by the Council and health to provide services to them as well as meeting our regulators high standards.
Our team

NEL (North East Lincolnshire) Carelink’s Trustees, our aims and purpose and details of the team who support you to remain independent in your home.
Checking how you are - our wellbeing calls

Do you know that as well as providing our units for contacting us due to falls, illness, worry, we can also keep in touch with people, ringing them on a regular basis. We can provide peace of mind and a listening ear on a daily / weekly basis during periods of crisis or worry.
Jobs/Volunteering opportunities
Our policy for equality & diversity

NEL Carelink treat everyone we support and work with as individuals. We respect that we are all different and will do all we can to ensure the service you receive takes into account your needs as well as protected characteristics as defined by the Equalities Act.
Consider a Keysafe!

We would recommend people having a keysafe fitted when they have telecare as it allows us to let emergency services access the home without the need to break down the door. We are able to arrange fitting for the keysafe with our partners the voluntary organisation Empower who fit on our behalf. We only use keysafe’s recommended by the Police and that are robust.
Who we are
Donate

NEL Carelink is a not for profit organisation focused on supporting vulnerable persons 24/7 using Telecare to provide reassurance and emergency assistance.

Charity Appeal

Donate